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Fiona Banfield

Fiona has worked in sales and lettings for a number of years in the UK and previously ran her own development and letting business in Florida. Working mainly on referral and recommendation, Fiona had previously worked in our office when it was Donald Beale and eventually took over the landmark premises and launched as what is now Banfield Estate Agents in 2001 the team has grown with staff working alongside Fiona all of whom live locally and are able to offer a wealth of knowledge about the local area and all it has to offer. As a mother of 3 children, her understanding of all the local schools and facilities in Crowborough is second to none.

A quote from Fiona

“Being the owner of an Estate Agent has given me the opportunity to be able to provide the level of service and approach that I would expect from an Agent, I have a great team supporting me, who I trust to reflect my vision, as the Agent that cares”

John Mackenzie
Senior Sales Negotiator

John joined the team in 2017 and comes to Banfield Estate Agents with a wealth of experience within the sales and lettings industry, working in  both Essex and the London market from the Docklands to London Bridge. John now lives locally and has soon come to grips with the local area and the Market. He now focuses predominantly on Sales within the office and is always on hand from early enquiry stages right through to completetion.

A quote from John

“Working for a local independent Agent is a breath of fresh air, being driven by Customer service and not just targets, being able to spend quality time with clients and going outside of the standard expectations is exactly what this industry deserves and what we are able to deliver here at Banfield’s.

Wendy Castle
Senior Sales Negotiator

Wendy is the newest member of our team. Wendy joins Banfield with an established reputation within estate agency in Crowborough. She has a long standing relationship with the Crowborough community, moving some people into their first homes and following their journey over the years up the property ladder to their forever homes. Wendy prides herself on her ability to match people to homes that not only suit their needs but that they love. Wendy started her career within our very office for Donald Beale and has lived in Crowborough for most of her life, raising her family here. Both of her sons have attended local schools, giving Wendy a wealth of knowledge of the education system within the area.

A quote from Wendy

“With many years of experience in Estate Agency, coupled with an extensive knowledge of the local area. Many of our customers return to me time after time to sell or find them properties. This is due to my high level of customer service and total commitment, by treating everyone as an individual.”

Deborah Spurgeon
Lettings Manager

Deborah joined the company as Banfield’s Lettings Manager and brings with her a wealth of knowledge and expertise. Deborah heads up our Lettings Department and deals with everything from providing legal support, deposit disputes, insurance claims and all the day-to-day aspects of on-going tenancies. With more that 32 years experience in the industry in both sales and lettings, she offers both a friendly and highly efficient service.

A quote from Deborah

“Having previously worked for a large corporate agent, the friendly and personal approach we are able to offer here brings a far more enjoyable aspect to the role. Being in a small company means the decision process becomes instant making the job far more streamline and timely for the client.”

Anne Edwards

Anne joined Banfield Estate Agents 12 Years Ago.  She had worked previously in advertising, marketing, sales promotion and personnel, a background that has given her a broad range of experience.  Anne joined initially as a Saturday person and now works full-time on both the sales and lettings side of the business. Moving into the area with young children 15 years ago, she has a good knowledge of schools, clubs and family activities available within Crowborough and the surrounding area

A quote from Anne

“Working at Banfield for 12 years I have seen many changes to the industry, but our core business and goals the same, being here this long I have seen many clients progress up the property ladder and its great to see such a high level of returning customers come back to us because of the service they received the time before”

Kelly Milham
Accounts Manager

Kelly is in charge of our accounts – and with 8 years at Banfield is one of our longest serving team members. Each time we receive a payment, Kelly is on hand to ensure it reaches its destination in a safe and timely manner for both landlords and contractors.

A quote from Kelly

“Having worked full time in the front office of our lettings department I have a full understanding of the expectations of landlords, now I have moved over to the accounts role, I have used this understanding to ensure rents are passed on to landlords as promptly as possible along with generating statements to help with their own accounts”